Refund Policy

Our refund policy is fairly simple – 100% satisfaction guaranteed or we return the value you paid for the Deal of the Day (“Deal”) for all certificates with an UNEXPIRED date.

 If your certificate has an expired date, it is up to the Merchant to decide whether or not they will still honor your expired Deal promotional certificate. The Merchant is solely responsible for decisions to honor or not honor Deal promotional certificates presented after the expiration date has passed. KSAT 12 has no responsibility or authority to make this decision because this is a Merchant’s promotional offer.

For all unexpired certificate Deals to be refunded that occur after 120 days from purchase settlement date, a credit card refund cannot be issued. (For example – certificate purchased January 20th. Refund requested May 25th.)   The refund will be issued via a “refund credit” to your Deal account for the amount of your purchase. Your refund credit will be used toward the purchase of additional Deals. Please note that refund credits expire one year from the date the refund credit was issued.

All other unexpired certificate refunds issued (if within 120 days of purchase settlement date) will be achieved by refund to the credit card used for the purchase.